When I researched my latest book The Power of Project Leadership I interviewed a number of project management and leadership experts who I was keen to learn from. One of the people I interviewed was Andy Taylor from People Deliver Projects . I have worked with Andy for a couple of years and have a huge amount of respect for his work and his ability to engage clients and name the issues that need to be addressed. I asked Andy which attributes, thinking patterns and actions most distinguish an outstanding project manager/leader from an average one. This is what he said: “From my observations, there is a particularly breed of project leaders who really grab my attention. They are what I would call a ‘people-person’, and what I like most about them is their natural inclination to lead their project through conversations – also the tough ones! When their team members don’t deliver on a promise, they call it out. When stakeholders resist, they welcome it and ask for the truth. When their sponsors go invisible, they seek them out and ask for what they want.
Lead through conversations – also the tough ones!