I run project management courses for many different organisations and it never ceases to amaze me that people who come along to one of our courses do not know why they are on the course or they are wondering when they will pick up their first project.
Just last week I had two people on the course who asked me at the morning coffee break whether they could go from the course. I was surprised and discussed it with them. It turns out they are on the periphery of project management. One has been involved in project management some months ago however her boss had moved on and she was no longer involved. The other was not at all clear why she was with us. However, several of the people who were on the course clearly needed it, had been waiting quite a number of months and they had to wait for several courses before they could attend – course blockers? (See below)
Training is expensive so we need to maximise training spend. There needs to be a real return on the (training) investment for the company so we need to send the right people on the right course. So, here’s the definitive guide to help you, your colleagues and your company decide who should attend project management courses. Let me know of any I have missed off!
- Make a list of all the projects underway identifying the project sponsor and the project manager alongside the project team. These are high priority people for project management training. Why not target them as the priority ensuring there are no course blockers (see above)
- Those who will soon be project sponsors or project managers – these are people who you or the company have identified need some training to take on board a new project
- Those identified via the company appraisal scheme – but please ensure that this is a must have piece of training rather than a nice to have. In other words, will the person who has been nominated for the training be involved in the delivery of a project? If yes great. If no, low priority (See next point)
- I have been told by many people who come onto project management courses (and recruiters) that attending a project management course can help your career – it’s good on the CV. I have had many people on the course who see the course as a possible passport to the next job – usually out of the company! Are these people who should come along to a course? Possibly, but not at the expense of those in groups 1-2. I am in favour of personal development but priorities need to be set.
Course blocker or ROI?
- Course blockers – someone in the company needs to take a corporate look at who is coming onto the course and ensure priority targets are trained first
- Training does not just take place in the training room. There needs to be a thorough briefing pre course with a post course meeting to identify what can be applied when the person returns to work
- ROI (return on investment) – does anyone measure the ROI for people attending training? If people are attending for personal development reasons this becomes more difficult to measure. However, be aware that some of those attending our courses measure ROI as being out of the company in 6 months!
Training is expensive so we need to ensure that companies make the most of their investment. My personal view is that training could be more targeted and the ROI would be much greater.
Targeted training = focussing on real business needs = less courses = less expense = the right people trained = better ROI
Ron Rosenhead is the CEO of Project Agency and has been involved with project management, one way or another, for the past 15 years. Ron and the Project Agency help deliver projects more effectively and with less pain! He enjoys working with professionals at all levels; doctors, lawyers, managers, librarians – on an individual level, group or across the company. Delivery of projects comes about through solid and practal project management training. Ron is also a Trustee of Epilepsy Action, a registered Charity in the UK, and also sits as an Independent Member of the London Borough of Barnet Standards Committee. You can connect with Ron on his blog and via twitter.