Setting up a shared service: Step one

Posted by on Nov 21, 2021 in PMChat Bloggers | Comments Off

Setting up a shared service: Step one

Shared services are all the rage.  Want to save money, grow service resilience and maintain (enhance?!) standards, well my friend, come this way. The first step:  a business case, right?  Wrong. When you bring two or more services together, the likelihood is that you wont want all of the senior managers in the new organisation. Guess who has the power to drive or block the creation of the shared service?  Turkeys voting for Christmas.

See the article here:


Setting up a shared service: Step one

     


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