Are you always thinking customer care in your projects?

Are you always thinking customer care in your projects?

It was a bad afternoon. I had three arguments on the phone. Two were with banks and one with a utility company. I put the phone down about 4-15 pm feeling exhausted and not happy. I decided the best therapy was to go for a walk and I enjoyed the sun of North London. It struck me part way through … Read More > Related Posts: What do your customers say about your project management… It couldn’t happen in a project…surely not?

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Are you always thinking customer care in your projects?

     


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