How to Build Your Internal Network for Project Managers

How to Build Your Internal Network for Project Managers

Developing and maintaining professional relationships in project management is difficult. You work closely with a project team for a matter of weeks or months. You deliver the project. Soon after, you are busy working on another project. If you’ve ever faced a difficult career situation, you understand the power of strong business relationships. Whether you …

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Free Management eBooks: A Comprehensive Collection of References & Tools for Managers

Free Management eBooks: A Comprehensive Collection of References & Tools for Managers

Watch my video overview of the Free Management eBooks website here: Or read my full review here at my WORTH SHARING website: Free Management eBooks: A Comprehensive Collection of References and Tools for Managers  (includes a Video Tour!)

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5 Ways to Offer Awesome Customer Support

5 Ways to Offer Awesome Customer Support

Early this week, I had two back-to-back customer support experiences that really turned my head. My wife and I recently relocated, and in the process, changed banks from a larger super bank to a smaller credit union. Our mortgages were also sold from one bank to another. We have two mortgaged properties: our home in Utah and a rental in Virginia. Coincidentally, both mortgages were sold to the same mortgage servicer. Perfect storm. I’ll spare you the details and just say that in trying to bring order to all of this and … you know… pay people money , I called the mortgage servicer and my own credit union and had two laughable customer service experiences: Mortgage Lender The two mortgages are serviced on two completely different sites

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4 Reasons to Challenge Your Organization’s Culture and Dynamics

4 Reasons to Challenge Your Organization’s Culture and Dynamics

Have you ever been in a conversation when you found yourself limited by your organization’s structure, dynamics, or culture? Take heart. It’s a completely normal phenomenon, but that doesn’t mean you shouldn’t push back. In fact, it’s imperative that you do. Here are four reasons why: 1. Show that you have something to contribute Followers are many, but leaders are few. Organizations are hungry for people who will lead them into the future, but your great ideas won’t help you unless you verbalize them.

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Leaving Rosetta Stone – My top 7 lessons learned

Leaving Rosetta Stone – My top 7 lessons learned

So … I’m leaving Rosetta Stone. Tomorrow is my last day. It has been an incredible 7 and a half years. I’m moving to Utah, my home state, and will be working as a Senior Product Manager for the Missionary Department of the LDS Church. It will be an interesting shift from project management to product management, but I am very excited about this opportunity! Project Managers make it a practice to gather lessons learned after each project. Here are my top lessons learned during my tenure at Rosetta Stone.

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