#PMChat

The Open Source Project Management Community

#PMChat vs. #PMOT

Social media has become a daily part of so many people’s lives, that it has become much like the cell phone…people can’t remember what the did before it was around.  Social media has become a news stream, source of entertainment, a marketing engine, and an educational resource.  One amazing and simple thing is the hashtag (#).  Leveraged on Twitter to tag a specific topic or trend, it has been used to promote events, support politicians, and drive global communities of like minded individuals.

 

In the Project Management space, #PMChat and #PMOT have become some of the most popular tags for project/program management professionals to add to their Tweets.  #PMOT stands for Project Managers On Twitter and has a far greater reach and adoption then does #PMChat, which stands for Project Management Chat.  These two hashtags bring together some tremendous thought leaders and exceptional practitioners from around the world to share lessons learned, best practices, and so on.

 

It was through #PMOT that Rob Prinzo and I ‘met’ and began reading each others tweets and commenting on various blogs and articles that were being shared on the #PMOT stream.  After a few months, we started discussing how that stream/feed was moving away from bi-directional collaboration and was turning into a 1-way megaphone for folks to simply publish their blogs posts to the world or a way to share upcoming webinar or class.  There was less and less in the way of engaging discussion and often many RT’s (retweets) turned out to be a broken link or some redirect to an advertisement, which led us to believe that many folks weren’t event reading  some of the posts/content that they were retweeting.  While we thought (think) there was still tremendous value and people on the #PMOT stream, we also thought there was still a gaping hole with that current platform.  We saw an opportunity to create something that truly engaged the community.  A global discussion on topics challenging the industry, with PMs from different industries, different cultures, and different experiences.  A platform in which people shared ideas, respectfully challenged one another, and asked questions on the challenges they were facing.  In a discipline known for the ‘accidental project manager’ and zero-to-no career paths, mentorship and knowledge was at out finger tips!

 

On August 19, 2011, Rob and I started #PMChat and “Project Management vs. Project Leadership” was our first topic.  We didn’t know what to expect and didn’t know if it would be just the two of us tweeting back and forth.  We were pleasantly surprised as about 6-10 other folks joined the discussion and they loved it!

… “Thanks for inviting me to the #pmchat. Great stuff, SMART people! Have a good weekend!”
… “It was fun! This was my first-ever Tweet Chat. Went very well and learned. Excellent use of time! Thanks for hosting it.”

Since then, we have started a live, 15-minute Pre-Game Show in which we interview that week’s guest expert as a primer for the Twitter Chat.  We have also started a LinkedIn group that allows for more extensive discussion that Twitter’s 140 characters don’t allow for.

 

Anyway, this isn’t meant to sell #PMChat, rather explain the differences between the two.  We have noticed that more and more folks are adding the #PMChat tag onto their tweets, along with the #PMOT tag.  The two streams are merging and in the end, there really isn’t any value in adding both tags.

  1. The folks on #PMChat are also on #PMOT, so adding #PMChat to your tweets gains nothing
  2. #PMOT has traditionally been for sharing a new post or webinar, regardless of topic and mostly in a “hey….check this out”
  3. #PMChat was designed for posts that support the topic of the week, have zero promotional activity, and more of a “…hey, check out this post and lets talk about point 4.  Do you think that was really work?”  It is also for questions…we had a student ask for volunteers to review his WBS for a class he was working on and collaboration on a book title for one community member.

 

We certainly don’t own Twitter and hashtags, but we really believe both communities/streams would benefit by everyone doing their best to follow some light guidelines and leverage each hashtag for its best use.  We also don’t ‘police’ #PMChat and ask folks to stop posting (I have seen that!), but would hope some professional courtesy in best interest of the two would set in.

 

Thank you so much for your support & hope to see you at the next #PMChat (Fridays from 12-1 PM EST)

Regards,

Robert Kelly

In this case, unplugged is a BAD thing

You’d think we would be in favor of unplugging.  That is,saving energy, preventing waste…you know, being “green”.

And we are in favor of unplugging.

But there’s an exception - a big one.

That exception has to do with a huge source of power for Project Managers, a renewable source of endless project energy that often, as shown in the sophisticated schematic diagram on the right, goes untapped.  What is this power of which we speak?

It’s simple – it’s the power of your own organization. And it’s right there ‘above’ and ‘below’ you.

Let’s start at the top. We refer to the power in your organization’s Purpose, Identity, and Long-term Intentions.  These are the Top Leadership ideals that are often publicly stated, and always should be communicated to shareholders and employees.  They give “ideation” to  your organization.

 

Now let’s jump down to the bottom.  Your organization’s heartbeat, its flow, is its operations.  This is the day-to-day reality of your business.

And where are we, the project, program, and portfolio managers of the world?  We, dear friends, are where the rubber (the strategy that comes from Ideation) meets the road (the operations).

What’s all this coming from?

Below you see the Strategic Execution Framework or SEF (courtesy and copyright of IPS), which is used as the basis of Stanford University’s Center for Professional Development’s Certificate in Advanced Project Management.  We were lucky enough to attend one of their courses where this was presented.  It struck a chord with us because we have always preached that project managers can gain power by aligning with the organization’s strategy, and often overlook this.  Furthermore we have insisted that project managers often put on blinders when it comes to the “end” of their project, failing to connect with (or plug in to) the operations of the company.  Why?  We’re programmed to consider a project as having a definitive beginning and end – and that end occurs when we hand over the final deliverable.

 

Only “final” is not so final, after all.  When a project, say a bridge, is “done”, that only means that it can BEGIN sending pedestrians and/or vehicles over a river.  Does this mean we, as project managers, have to continue monitoring each car as it goes over the bridge?  Of course not.  But it DOES mean that we should think about the long-term disposition of the bridge in the steady state.  It will help us identify risk, connect with stakeholders that we mightn’t have thought of, and in general do a better job of creating sustainable projects.  In the bridge example, we assert that the project manager should consider the paving material, not just for its ability to provide improved mileage for vehicles, but also for its ability to withstand heating and cooling without breaking up and requiring repaving every year.  At least ask these questions.  It will help you connect to the operations ‘below’ and the ‘long term initiatives’ above.

 

Take a look at the SEF (you forgot already?  It stands for Strategic Execution Framework) below.  See how important it is for an organization to plug together all of the pieces if they want to get to a sustainable steady-state.  And guess who is at the center of it all?  You.  The well-connected project, program, and/or portfolio manager.

 

What we expound here are great general PM principles and practices, and by no coincidence, are great green (or better-stated) sustainable PM principles.  Even Stanford’s naming of the areas is important.  Notice “Long-term Intentions”.  Long-term.  Smacks of the word “sustainable”, doesn’t it?  How about “operations”?  Hmm, that word also implies ongoing, enduring…. yes, there it is –sustainability, again.

 

So why wouldn’t the middle portion of this flowchart (where we PMs live) not ALSO think sustainably?  We should!  We need to plug in!

  • Connect upwards: You don’t have to be a top corporate HQ leader or CEO to know and live the organizations’ strategies.
    • Read and re-read your organization’s mission, vision and values.  Check messaging from company leaders.  Of course we would steer you to messages on sustainability and the environment, but you can derive power for your projects’ charters from any of the messages at the top of the SEF.
  • Connect downwards: You can, and should, consider our discipline of PM as distinct from operations.  But that doesn’t mean we have to ignore them.
    • Get to know the people who will operate the product of your project
    • Understand the set of users as a stakeholder group and drink in their requirements and expectations as fodder for risk identification
    • Think life-cycle.  What happens to the final product of the operations of your product in the long term?  Can you learn anything with that mindset?  We assert that you absolutely can.
  • PLUG IN! Peers in both directions are working towards sustainability, both economic and ecological.  We need to pair with these colleagues and learn from both.

 

 

Have a look at the SEF, we provide a large version below.

And think, really THINK about whether you are unplugged – and losing a precious source of project power.

Original Post Can Be Found Here

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EarthPM and their green project management concepts are collaborations of Rich Maltzman and Dave Shirley.  Below is a short snapshot of their bio’s and we highly suggest you check out their bio, book, and other happenings at EarthPM

Rich Maltzman, PMP, has been an engineer since 1978 and a Project Management supervisor since 1988, including a recent 2-year assignment in The Netherlands in which he built a team of PMs overseeing deployments of telecom networks in Europe and the Middle East. His project work has been diverse, including projects such as the successful deployment of the entire video and telecom infrastructure for the 1996 Summer Olympic Games in Atlanta, to the 2006 integration of the PMOs of two large merging corporations. As a second, but intertwined career, Rich has also focused on consulting and teaching, having developed curricula and/or taught at:

  • Boston University’s Corporate Education Center
  • Merrimack College
  • Northern Essex Community College
  • University of Massachusetts – Lowell

Dave Shirley has been an instructor and consultant, with more than 30 years experience in management and project management, in the corporate, public, and small business arenas.  He has presented at such prestigious organizations as The Conference Board and the PMI® Global Congress.

As a member of the graduate faculty at New England College, he developed and teaches Managing Projects in Health Care. As part of the Masters of Management (MoM) in Health Care Administration and the MoM in Project Management and Organizational Leadership, he has taught project management at hospitals and businesses as well as online and on campus for the past seven years. He also developed, directed, and taught a project management certification program at Northern Essex Community College in Haverhill, MA

 

Project Leadership

In a world where projects are becoming larger, more complex and increasingly cross-cultural it is no longer enough to be an effective manager of events, processes, costs and resources. To be a successful project manager you must be as good at leading people as you are at managing tasks and processes. You must be able to build effective relationships at all levels and actively lead the team to success through your vision and engagement. You must have drive, confidence and attitude, and sufficient vision and insight to set a great example for others to follow. That is what I call project leadership!

 

To improve your project leadership capabilities, focus your efforts on the following three competencies:

 

Fully Lead and Motivate the Team: In order to build a high performing team you need to relate to each team member at an individual level. You must spend sufficient time understanding what each person’s aspirations and strengths are and effectively use those strengths on the project. When you know what motivates people do their job even better, you can align the individual’s aims and purposes with that of the project and create a truly motivated and highly effective team.

 

If you want to be a project leader, you must also learn to adapt your leadership style to each individual team member. An employee who is very experienced and motivated needs to be led and managed very differently to someone who is relatively inexperienced and lacks motivation. When people are able to work independently you can delegate entire tasks and must avoid micro-management. On the contrary you should spend much more time explaining and demonstrating how to do things to those who are less experienced, and provide moral support to those who lack drive and motivation.

 

To get started, place your team members in the matrix below according to their level of competence & skills on the horizontal axis and their level of drive & motivation on the vertical axis. Completing this exercise will make you aware of the diversity of your team members and how you can adapt your leadership style to provide each person with the right amount of direction and support.

Be a Project Champion: The greater clarity you have with regards to the future and project-end-state you wish to create, the easier it will be for you to serve your customer, deliver that end-state and provide focus and direction to the team. When you understand and take ownership of the strategy for achieving a successful project outcome, you are able to inspire and motivate the team and make the day-to-day decisions necessary to reach that future. To become a project champion, you should:

 

  1. Fully embrace the goals, objectives, and plans of the project.
  2. Visualize what the end state of your project looks like.
  3. See it the way the end users and beneficiaries see it.
  4. Feel it, taste it, and smell it.
  5. Take ownership, not just for delivering project outputs and capabilities, but for the ultimate businessbenefits.
  6. Draw your team into the vision by illustrating how each person fits in and matters to the project’s overall execution.

 

As a project champion, you are more than a manager of people and resources. You become an inspiration to the team and the embodiment of the project. You become an agent of change who monitors and delivers the ultimate business benefits and makes sure that the customer adopts and implements the necessary business processes to support the change initiative.

 

Build Effective Relationships with Senior Stakeholders: Many project managers hide behind their desk and prefer to communicate via email as opposed to picking up the phone or meeting stakeholders face to face. They may even avoid stakeholder contact as it’s a potential source of conflict, requests and changes. To become a true project leader, you must spend time with the project’s most powerful decision makers on a regular basis. It’s not enough to diligently send out status reports and conduct steering committee meetings. You have to proactively engage your stakeholders on a one-to-one basis. That means asking about and listening to their concerns and suggestions, taking on board their feedback and understanding their success criteria.

 

You can do that by first identifying the project’s most powerful and influential stakeholders – i.e. those who have the power to allocate funding and decide on the project’s scope – and subsequently set up short, reoccurring meetings with each of them. Use these focused meetings to better understand your stakeholders’ priorities and to start building strong and trusting relationships. With time these stakeholders will become allies who actively work to support you and your project.

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Susanne Madsen is a published author, public speaker, project manager, mentor, and coach with over 15 years of experience in managing and rolling out major change programs. Susanne is a PRINCE2 and MSP practitioner and holds several qualifications in the area of personal performance and corporate and executive coaching.

Her recent book, The Project Management Coaching Workbook – Six Steps to Unleashing Your Potential, is a direct result of Susanne’s project management coaching work over the years.

To find out more about Susanne, please visit her website at www.susannemadsen.com. You can also follow Susanne on Twitter: @SusanneMadsen.

#PMChat Notes by Lindsay Scott

As you all know, Rob and I are always calling for contributions to the #PMChat platform.  We have opportunities to submit topic ideas, be a guest contributor here on PMChat.net and/or the Pre-Game Show, as well as join/start a LinkedIn discussion.  The success of this community comes from your continued support, open collaboration, and restraint in trying to sell stuff.  Let me take a moment to applaud you all.  This community continues to grow at an exceptional rate and for the most part, the calendar remains full and guests contribute almost every week.  Thank You!

 

With that said, we are always for new ways for the community to participate and someone stepped up….  We have not posted the recap notes for sometime and Lindsay Scott took care of that this week.  Check out her #PMChat notes!  Thank you so much Lyndsay!

 

Click For Larger Image

A Fresh Look at Stakeholder Education

Conduct an internet search on “causes for project failure” and you will find many of the same reasons cited across sources. You will likely recognize these failures on some of your own projects –

  1. Poorly developed requirements
  2. Scope creep
  3. Lack of communication
  4. Lack of quality assurance
  5. Unrealistic deadline

The Challenge

Most common issues associated with project failure are things that are outside of the project manager’s control. Sponsors and executive level stakeholders make important project scope, resource, and schedule decisions without any project management expertise or contrary to expert advice.

Industry Solution

Attempts by industry leaders to educate executive level stakeholders on project management concepts and best practices are challenged. I give a presentation on Project Sponsorship. The presentation announcement encourages project sponsors to attend with their project managers to get the most out of the discussion. I have yet to have a project sponsor in attendance. This audience does not have the time nor interest in project management to avail themselves to opportunities. They rely on the project managers they hire to be the experts. Project management thought-leaders need to change the focus and target of messages. Instead, provide information to project managers on how to educate and involve executive stakeholders to optimize chance for project success.

Project Solution

Successful projects require a blend of skills and experience in project management and the business that the project supports. The stakeholder management plan needs to drive toward educating stakeholders on project needs given our expertise and experience in managing projects. We must also recognize and leverage the expert knowledge of the business stakeholders to best shape the project management plan, communicate, and identify risks. The goal is to build a project culture that encourages collaboration, knowledge sharing, respect, and trust amongst all project stakeholders. Project managers will have greater influence in those important project decisions when this culture exists. 

Strategies for Sponsorship will follow this model by focusing on the project managers’ needs to increase project sponsorship effectiveness. The book will also speak directly to project sponsors as well with tools the project manager may leverage at the most appropriate time.

These strategies can be adapted to suit the circumstances but the focus must be the executive stakeholder- who after all is the owner; even though they may not realize it. 

 

Bio

Strategies for Project Sponsorship is a future book by Peter Taylor, Vicki James, and Ron Rosenhead. Please visit www.strategies4sponsors.com for more information. Please complete the survey found here. There is also an opportunity to earn PDUs by sharing your project sponsor story.